< New Patient Information   < Financial Agreement

Policies & Information

WE ARE COMMITTED TO EXCELLENT CARE BY PROVIDING ASSIGNED APPOINTMENTS

Our practice is dedicated to excellent patient care and is happy to reserve an appointment time for you. However, please realize that when patients fail appointments or cancel a reserved time on short notice, several things may happen. First, your treatment is deferred, which can in some cases, further complicate your oral health. Second, another patient waiting for needed dental care can not be seen because we did not have adequate time to make the necessary arrangements for them. Thirdly, the broken appointment affects the hygienist and/or the doctor who have prepared for your visit. That causes unhappiness and additional costs for our patients and the office.

In order to meet the scheduling requests of all of our patients, we have established guidelines regarding appointment scheduling. We kindly ask that patients give us, at the very least, a 24 hour notice for changed appointments; otherwise a $25.00 minimum fee may be assessed. The length of time set aside and the number of prior failed appointments determines your final charge. We reserved the right NOT to offer further appointment times to patients who fail scheduled appointments without having given us proper notice.

We truly understand that occasionally unforeseen situations arise which require you to reschedule your set aside time. Those situations will be taken into consideration and assessed by the office manager. If you have any questions or concerns regarding this policy, please feel free to ask any of us and we will be more than glad to assist you.